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How to Make an Insurance Claim for a Damaged Windshield

Mar 30, 2022

If you've ever had your windshield damaged, you know how inconvenient and expensive it can be to get it replaced. Most insurers will cover windshield damage differently, so choose the right policy and make the proper claim to save on costs. Statistics show that in the United States, windshields are the most common insurance claim. According to Insurance Journal, windshields account for 30% of all auto insurance claims. Here are five steps to making an insurance claim for a damaged windshield.



1. Call Your Insurance Company


First, contact your insurance company and inform them that you need to file a claim due to broken glass; read the instructions about how they want to handle it. If they offer a
replacement windshield, take it. But if not, they may suggest other ideas.



2. Make Sure You're Eligible


Before you call your insurance provider, make sure you are eligible to make a claim. Each provider has different rules about replacement windshields and whether you'll need to pay anything out of pocket for one. In most cases, though, if your windshield has been damaged by anything other than acts of God, you can likely get it replaced without shelling out any cash.



3. Get Your Deductible Ready


If you have comprehensive coverage, filing a claim is simple—but your deductible may not be. If you're willing to pay out of pocket, check with your insurance company first. Otherwise, go ahead and file a claim; your insurance agent will likely direct you on what paperwork you need to submit.



4. Save All Documentation


It's also critical that you save all documentation relating to your claim. Save every letter, phone message, receipt, and invoice from your insurance company or service provider. These documents may be helpful in case your claim is denied.



5. File Your Auto Glass Insurance Claim


No matter how careful you are, it's not uncommon to experience issues with your auto glass. But if you have insurance on your vehicle, filing a claim is relatively easy. Before you do, make sure that there's coverage in place by checking with your agent.



We are approved by all insurance companies. When filing a claim, just list us as a shop of choice and they will approve us when establishing the claim. Now that you know what you need to do after an accident, you can feel confident knowing your windshield will be taken care of.

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